PRIVACY POLICY

At ARKbar Beach Club & Resort, we respect the privacy of our guests, website visitors, and event attendees. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you interact with our website, attend our events, or use our services.

Last Updated: 28 July 2025


1. Information We Collect

Personal Information

We collect personal information you provide to us directly, such as:

  • Contact details: name, email address, phone number

  • Booking details: hotel reservations, event tickets

  • Event participation: event bookings and attendance

Automatically Collected Information

We may collect non-personal information automatically when you visit our website, including:

  • Device Information: IP address, browser type, operating system, device type

  • Usage Data: Pages visited, time spent on the site, clicks, and actions

  • Cookies: To improve your experience and tailor content


2. How We Use Your Information

We use the information we collect for:

  • Processing bookings: For hotel, restaurant, or event reservations

  • Event management: To manage registrations, ticketing, and guest lists

  • Marketing and promotions: To send updates about offers and events (only with your consent)

  • Photography: Photos/videos taken at events may be used for promotions on our website and social media

  • Improving services: To analyse trends and enhance guest experiences


3. Event Photography and Media Consent

By attending ARKbar events, you consent to the use of your image in promotional materials. If you do not wish to be photographed or filmed, please inform our staff at the event. You may request removal of your image by contacting us at:

📧 arkbarmarketing@gmail.com


4. Sharing Your Information

We do not sell your data. We may share your information with:

  • Payment processors: For secure payment transactions

  • Email marketing platforms: For newsletters and offers (only with your opt-in consent)

  • Legal authorities: If required by law or to protect our rights


5. Data Retention

We retain personal information only as long as necessary to fulfil the purposes outlined here or as required by Thai law.


6. Your Rights and Choices

You have the right to:

  • Access your information: Request a copy of your data

  • Correct inaccuracies in your personal information

  • Opt-out of marketing: Use the unsubscribe link in our emails

  • Request deletion: Subject to legal obligations

To exercise these rights, email us at arkbarmarketing@gmail.com.


7. Security of Your Information

We use reasonable measures to protect your data. However, no online system is 100% secure.


8. Links to Other Websites

We may link to third-party websites. We are not responsible for their privacy policies. Please review them before submitting personal data.


9. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You may manage your cookie settings through your browser.


10. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be posted here with a revised date at the top.


11. Contact Us

If you have questions about this policy, please contact us:

ARKbar Beach Club & Resort
📧 arkbarmarketing@gmail.com
📞 +66 77 413 333
📍 Chaweng Beach, Koh Samui, Thailand
🌐 https://www.ark-bar.com


12. Governing Law

This Privacy Policy is governed by the laws of Thailand. Disputes are subject to the exclusive jurisdiction of the courts in Koh Samui.

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DINE WITH US

Please fill in all your details to confirm your booking at our Street-side restaurant (HIP- Restaurant) 

Please note* this form is not for the beach club. If you’d like to make a booking for the beach club please click the link below:

BEACH CLUB BOOKING